Privacy Policy

“Obsidian Group Inc. 2013 (“Coffee Culture®”) collects, holds, uses and discloses personal information (“information”) about prospective franchisees. The files containing such information are kept at Coffee Culture’s office located at 1770 Argentia Road, Mississauga, ON, L5N 3S7 and may be accessed by contacting us at (905) 814-8030. Such information may be used to evaluate prospective franchisees in the granting of a franchise. Individuals can, at any time, refuse or withdraw their consent to the purpose described above or access their file by contacting Coffee Culture® as follows:


(i) by telephone at (905) 814-8030

(ii) by fax to (905) 814-8272

(iii) by mail to 1770 Argentia Road, Mississauga, ON, L5N 3S7;

Advising of their refusal or their withdrawal of consent.

All information will be kept and stored in compliance with our corporate private policy statement.

If you would like to read our corporate private policy statement, please visit our website at or contact our privacy compliance officer at (905) 814-8030.”

Terms of Use

Gift Cards may be presented to pay for products at any Coffee Culture Café & Eatery, Union Burger and Crabby Joe’s Tap & Grill locations in Canada.

Gift Cards may be used for dine-in and takeout wherever available. Cards are non-refundable, not redeemable for cash, cannot be replaced if lost or stolen and should be treated like cash.

Gift Cards can be used to pay for products up to the dollar amount available on the card at the time of purchase. Each time a Gift Card is used, the amount of purchase will be deducted from the balance remaining.

A minimum amount of $10 must be loaded initially on a Gift Card. Gift Cards can be loaded up to a maximum value of $250.

Gift Cards are re-loadable at all Coffee Culture, Union Burger and Crabby Joe’s locations. Gift Cards can be re-loaded for any amount up to the maximum value of $250.

Gift Cards have no redeemable value until purchased and activated. Please retain receipts as proof of purchase and re-loaded amounts.

Gift Cards do not expire and there are no service fees for the use of a card.

To check your balance, visit or and click on Check Your Balance.